Lean Design for Communications Tool MVP Client: NDA-protected client Role: Senior UX Strategist & Designer Technology: Balsamiq, Adobe Creative Suite, Omnigraffle, Jira Project Description This client identified a need for a communications tool in their...
Online Training Platform for Corporate Clients Client: NDA-protected client Role: Senior UX Strategist & Designer Technology: Balsamiq, Omnigraffle, Adobe Creative Suite, Jira Project Description This long-standing client is a leading provider of online...
The State of Live Chat for E-commerce Project Description A Fortune 500 luxury brand sought my expertise to improve their live chat experience across all devices. Working with another UX researcher, we conducted in-depth market research and used our findings to...
